FAQ

COCO employs the latest language models and machine learning techniques to process email quote requests, extracting the necessary requirements for a tailored response. The gathered information is then used to generate valuable insights for improving freight quote management.

COCO's main features include automated responses, comprehensive email quote management, responses that surpass industry standards, customizable quote requirements, and a dashboard that provides key insights into customer interactions and quote details.

Currently, COCO is enabled for Microsoft Outlook (Microsoft 365).

You can get started by booking a demo, or by purchasing a subscription on the website.

No. COCO has a video demo to demonstrate its features and we are happy to give a tailored tour for you.

COCO subscriptions are monthly, with no commitment or cancellation fee. Annual subscriptions are also available.

To cancel your COCO subscription, go to your profile and select the option to cancel.

COCO offers a number of advanced features that are configurable in the portal upon sign up.

COCO is an API-driven solution and can be integrated with many solutions. Please reach out to support to schedule a call to discuss your specific use case.

If you have any additional questions, comments, or concerns, please reach out to us at support@sugarbreeze.com. We are constantly looking for customer feedback, and want to build an amazing product for you, our customers.